The 3 SERIES X DRIVE models were introduced in 2018 onwards uses a new design of electric power steering rack.
The G20 / G21 / G28 steering rack can fail for a variety of different reasons.
There can be an internal electrical failure- of the control module that will case the EPS to fail and the steering failure message to illuminate on the dash. The module will often not communicate with a scanner to read any fault codes.
The steering racks can also suffer from mechanical failure of different types. The rack teeth can wear unevenly causing a knock when turning the steering wheel. As well as a knock when on bumpy ground.
Water ingress can also be an issue that can cause the rack to make a grinding noise when turning the steering wheel.
The mounting bolts that secure the motor to the steering rack body can also shear this, in turn, causes the motor to come loose and even fall off of the rack in some cases.
This reconditioning service is for all models of the BMW 3 SERIES X DRIVE including variable sports steering, park assist and M sport steering.
When the BMW 3 SERIES X DRIVE steering rack comes into us, your rack will have a complete rebuild service. We prefer to do the recondition of your item to ensure that you don't need to reprogram the unit when it comes back to you. This is a reconditioning service of your own unit. Once you have purchased the service we will send you out a plastic tote box for you put your unit in. Once you have received this and the part is ready for us just call us and we will send DPD to collect this item. Our turnaround time is around 10 working days once the unit is in with us. Often these units suffer greatly with water damage, this may mean that your rack is seized. If this is the case it will need a new internal rack bar. We are able to supply these at an extra cost of £300. If for any reason we aren't able to successfully recondition your unit. We can either look to source a replacement for you or we can return your unit for a refund. The only charges to pay will be the carriage and testing fee.
