The New Jaguar XE was introduced in 2015 and with it a new electric steering rack.
The steering rack can fail for a number of reasons, electrically and mechanically. When the units come into us they will be fully tested and inspected to see if they are able to be reconditioned. Often these units suffer greatly with water damage, this may mean that your rack is seized or the motor is cracked, if for any reason we aren't able to successfully recondition your unit due to water ingress to the rack bar, bearing and motor it will mean you need to have a replacement unit, we can either look to source a replacement for you or we can return your unit for a refund. The only charges to pay will be the carriage and testing fee.
This is a reconditioning service of your own unit. Once you have purchased the service we will send you out a plastic tote box for you put your unit in. Once you have recieved this and the part is ready for us just call us and we will send DPD to collect this item. Our turnaround time is around 20 working days once the unit is in with us.
