Western Power Steering
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Terms and Conditions

These terms and conditions together with the documents referred to in them tell you the basis on which we will supply to you our goods . Please read these terms carefully before ordering any Goods or Services from us. By ordering any of the Goods or Services, you agree to be bound by these terms.

You should retain a copy of these terms for future reference.

Discount is not available on;

  • Any reconditioning service 
  • Any premium vehicles ( Porsche, Ferrari, Range Rover, Mercedes)
  • Any Electric power steering racks and some columns complete with motor ( Audi and VW Generation 2 or generations 3 & 4models, Focus, Cmax, Kuga, Colt, SMART, micra, Viva, Adam, 208)
  • Any reconditioning services

Exchange Basis

All of our units are supplied on an exchange basis, unless otherwise stated, and need to be returned within 14 days. Return carriage is included in all of the carriage options please see below for the one which applies to yourself

If you are unable to return the old unit to us please telephone before proceeding with your order.

The Warranty will be void on failure to return unit. If a unit is not returned to us, or it is damaged you will face a surcharge, this will be subject to the cost of the unit. The exchange return unit must not be accident damaged or bent or have any broken casing. It also must not have internal damage caused by water ingress. The final decision as to wether a unit is acceptable for exchange will be made by us once we receive the unit.

 

Information About Us

1. The Goods and Services are provided by Western Power Steering (South West) Limited ("we/us/our").

2. We are registered in England and Wales and have our registered office and main trading address at Unit 6 Hanham Business Park, Hanham Bristol BS15 3JE.

3. Our company number is 8690670 and our VAT registration is 172 5605 11

4. By placing an order with us, you warrant that: you are legally capable of entering into binding contracts;

5.you are a Consumer, you are at least 18 years old

6. The information you provide to us during the process of placing an order for Goods and/or Services is accurate, complete and not misleading.

 

Application

7. These terms and conditions apply to all sales of Goods and/or Services provided by us to you.

8. If you are purchasing Goods and/or Services via our website, no contract for the supply of Goods and/or Services will come into existence until we dispatch the Goods, send you an email confirming that your Goods have been dispatched or start performing the Services (whichever is the earlier).

9. If you purchase Goods and/or Services by any means other than via our website, the Contract will not come into existence until either your order (however given) is accepted by the earliest of our written acknowledgement of order, delivery of the Goods or performance of the Services.

10. Each order for Goods and/or Services by you to us will be deemed to be an offer by you to purchase Goods and/or Services subject to these terms. Each order placed by you to us for Goods and/or Services and accepted by us will constitute a separate contract.  The warranty is specific to the purchaser owning the vehicle, it is not to be passed on to a new owner. Warranty period will be void if the vehicle is sold to another person

11. You must ensure that the terms of your order and any applicable specification are complete and accurate.

12. These terms will be incorporated in the Contract to the exclusion of all other terms and conditions. They supersede all prior dealings, negotiations, representations or agreements between us in respect of the subject-matter of the Contract whether written or oral.

13.No variation or amendment of this Contract will be valid unless in writing and signed by you and our authorised representative.

 

Goods and Services

14. All brochures, specifications, drawings, catalogues, particulars, shapes, descriptions and illustrations, application guides and information, price lists and other advertising matter are intended only to present a general idea of the Goods and Services described in them.

15. We reserve the right to deliver Goods of a modified design provided that any difference does not make the Goods unsuitable for any purpose you have made known to us.

16. The Goods will be sold to you on an exchange basis only. Units must be returned to us within 14 days. Without the return of your old item, the warranty will be VOID, and you will face a surcharge.

17. We retain all copyright and title to all documentation relating to Goods delivered to you by us. This documentation may only be used for the purposes intended in the Contract and not for any other purpose without our permission. It must be returned on demand.

18. Technical specifications are approximations unless specifically stated otherwise.

19. You will not remove, alter, deface, obfuscate or tamper with any of the trademarks, names or numbers affixed to or marked on the Goods nor allow anyone else to do so.

20. If the Goods are manufactured in accordance with any design or specification provided or made by you, you will compensate us in full on demand for all claims, expenses and liabilities of any nature in connection with them, including any claim, whether actual or alleged, that the design or specification infringes the rights of any third party.

21. We prohibit the audio or video recording of on-site professional or technical Services or training and consultancy without the prior written consent.

 

Consumer Rights

22. You may cancel a Contract at any time within 14 days, beginning on the day after you receive the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy which is available on request. This right of cancellation does not apply to any Goods personalised or made to your specification

23. To cancel a Contract, you must inform us by telephone. You must also return the Goods to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

24. You may cancel an order for Services by calling the telephone number of the supplying branch notified to you, within 14 days of the date of purchase, unless the Services begin sooner, in which case your right to terminate ends upon the date when the performance of the Services starts.

25. Nothing in this clause affects your statutory rights.

 

Prices

26. The prices of the Goods and Services will be as quoted in our marketing literature from time to time except in cases of obvious error. The prices may be altered at any time without notification to take into account any increase in our costs (including but not limited to the cost of materials, labour, transport or other overheads, any tax, duty or variation in exchange rates).

27. The prices that you pay for the Goods and Services will be those ruling (in the case of Goods) at the date of dispatch of the Goods or (in the case of Services) our confirmation of the start date of the Services. This clause will not apply to orders placed by you which have been acknowledged in writing by us in which case the prices quoted on the acknowledgement will apply.

28. We list prices as exclusive of VAT. All prices are exclusive of any other sales tax or duty that may be applicable which will be payable in addition to the price unless otherwise stated.

29. Unless otherwise specified, if you are a Business Customer, prices quoted include delivery to destinations in the United Kingdom and we will select the mode of transport. The entire cost of any other mode of transport which you may specify will be borne by you, as will delivery to locations outside of the United Kingdom. If you are a Consumer, the delivery costs will be quoted at the time you place your order for Goods.

30. In case of small orders, we will be entitled to make a minimum order charge or to add a surcharge for delivery, details of which will be provided to you at the time of order acknowledgement.

31.No allowance will be credited for Goods collected from our premises by you rather than delivered by us.

32. You acknowledge that we stock a large number of Goods and list a large number of Services. It is always possible that, despite our best efforts, some prices may be incorrectly listed. We are under no obligation to provide Goods or Services to you at an incorrect, lower price, even after we have acknowledged your order or dispatched the Goods or started performance of the Services if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as mis-pricing.

 

Payment

33. If you hold a credit account with us, payment of invoices will be made in full to us without deductions or set-off in accordance with the payment terms notified by us to you. You guarantee your creditworthiness in placing an order. If after confirmation of the order by us, doubts arise as to your creditworthiness, then all payments will become due immediately unless adequate security can be offered by you.

34. Where you do not hold a credit account with us, payment of invoices will be made in full to us without deductions or set-off in cash/credit or debit card when the order is placed or on delivery.

35. We reserve the right to charge a credit card surcharge if you elect to pay us by credit card.

36. Payments by credit or debit card will be accepted where the cardholder is present in person at our premises or where the card in question has been verified on our website or by telephone order.

37. Without prejudice to any other rights that we may have (including the right to suspend any further deliveries or installation), if you fail to pay the invoice price by the due date we may charge you interest on any overdue amount from the date of which payment was due to that on which it is made (whether before or after judgment) on a daily basis in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and reimburse to us all costs and expenses (including legal costs) incurred in the collection of any overdue amount.

38. In the event of a cheque not being cleared by our bank and being represented or returned to the drawer, we may charge a fee of £25 for each cheque so returned to cover bank charges and administration costs.

3D SECURE SECURITY PAGE

The 3d Secure authentication is an additional fraud prevention scheme that is available to all companies using the Sage Pay systems to process transactions.  

It allows shoppers to create and assign a password to their card that is then verified whenever a transaction is processed through a site that supports the use of the scheme. The addition of password protection allows extra security on transactions that are processed online.

3D Secure stands for 3 Domain Server, there are 3 parties that are involved in the 3D Secure process : 

  • The company the purchase is being made from.
  • The Acquiring Bank
  • VISA and MasterCard (the card issuers themselves)

As 3D Secure is controlled by VISA and MasterCard the following cards can be used: VISA, VISA DELTA, MASTERCARD, MASTERCARD DEBIT, INTERNATIONAL MAESTRO, UK MAESTRO, LASER, and VISA ELECTRON.

Western Power Steering is not responsible for any of your 3D Secure details or passwords, any problem using this secure service please contact your bank directly or reset your 3D Secure password and try again.

If the 3D Secure password page is not loading correctly this could be because:

  • 3D Secure is currently unavailable.

This could only be temporary disruption to the scheme but if you are unable to complete your transaction contact Western power steering directly. If needed we will be able to arrange another for another payment method.

If you have entered your card details and you are stuck on the 3D Secure page then no funds will have been taken from your account.

ARE MY CARD DETAILS SECURE?

Before entering your card details on the payment page, there are a few things you can look for to ensure the page is secure. All Sage Pay payment pages are regularly audited by an independent auditor to make sure they comply with the latest security standards.

Is there a padlock?

A padlock image shows that your details are being collected securely using 128 bit SSL technology. Clicking on the padlock will show you the SSL certificate. Depending on what Internet web browser you're using, the padlock can be located in 3 different areas

  • Bottom right-hand corner
  • Next to the address bar
  • Top right-hand corner

What else can you look for?

If you can't see the padlock on the payment page, make sure the URL starts with 'https' instead of 'HTTP'. The extra 's shows you the page is secure.

Delivery

39. The Goods are delivered to you when we make them available to you at a delivery point agreed by us.

40. Time of delivery will not be of the essence and any delivery date is an estimate only. We will use all reasonable endeavours to avoid late deliveries. You will have the right to cancel any order without liability to us if delivery is more than 30 days late.

41. The quantity of any consignment of Goods as recorded by us upon dispatch from our place of business will be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary.

42. We will not be liable for any non-delivery of Goods (even if caused by our negligence) unless written notice is given to us within 10 days of the date when the Goods would in the ordinary course of events have been received.

43. Our liability for non-delivery of the Goods will be limited to, at our discretion, replacing the Goods within a reasonable time, issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods or a refund of the purchase price paid.

44. Any claim that any Goods have been delivered damaged or do not materially comply with their description will be notified by you to us and (where appropriate, to the carrier) within 7 days of their delivery.

45. If you fail to take delivery of the Goods or accept performance of the Services or any part thereof at the time agreed for delivery then we will be entitled to cancel or suspend such delivery and all other outstanding deliveries and to charge you for the loss suffered.

 

Storage

46. If you fail to take delivery of the Goods when they are ready for delivery we may, at our option, either store them ourselves or have them stored by third parties on such terms as we may in our own discretion think fit. In any event, the cost of storage will be borne by you.

 

Risk and Title

47.The risk in the Goods passes when they are delivered to you.

48. You will insure the Goods against theft or any damage howsoever caused until their price has been paid in full.

49. For the purpose of the Sale of Goods Act 1979 we will transfer only such title or rights in respect of the Goods as we have and if the Goods are purchased from a third party will transfer only such title or rights as that party had and has transferred to us.

50. The passing of title in the Goods will remain with us and will not pass to you until the amount due under the invoice for them or any other outstanding invoice from us to you (including interest and costs) has been paid in full.

51. We may maintain an action for the price of any Goods notwithstanding that title in them has not passed to you.

52. Until ownership of the Goods has passed to you, you must:

53.hold the Goods on a fiduciary basis as our bailee;

54. Store the Goods (at no cost to us) separately from all other products belonging to you or any third party in such a way that they remain readily identifiable as our property;

55.not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods;

56.maintain the Goods in satisfactory condition and keep them insured on our behalf for their full price against all risks to our reasonable satisfaction. On request you will produce the policy of insurance to us; and

57.hold the proceeds of the insurance on trust for us and not mix them with any other money, nor pay the proceeds into an overdrawn bank account.

58. You may resell the Goods before ownership has passed to you solely on the following basis:

59.any sale will be effected in the ordinary course of your business at full market value; and

60.any such sale will be a sale of our property on your own behalf and you will deal as principal when making such a sale.

61. Your right to possession of the Goods will terminate immediately if:

62.you (being an individual) have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of your undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency in any jurisdiction; or

63.you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you, or fail to observe/perform any of your obligations under the Contract or any other contract between us and you, or are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or

64. You encumber or in any way charge any of the Goods, or anything analogous to the foregoing occurs in any other jurisdiction.

 

Warranty

65.If Goods become faulty during the period of the Warranty for reasons unconnected with your acts, omissions or misuse of the Goods, you must return such Goods to us. We will repair (or at our option) replace such Goods with the same or superior Goods, without charge. If Goods become faulty after the expiry of the Warranty, and you request that we replace or repair such Goods, then we shall charge our then standard list price for such repair or replacement.

66.Your sole remedy in respect of a failure of the Goods to comply with the Warranty is as set out in the Warranty Conditions.

67.We will be afforded reasonable opportunity and facilities to investigate any claims made under the Warranty and you will if so requested in writing by us promptly return any Goods the subject of any claim and any packing materials securely packed and carriage paid to us for examination.

68.We will have no liability with regard to any claim in respect of which you have not complied with the claims procedures in the Warranty Conditions.

69.Our warranty covers a replacement unit only. We do not under any circumstances cover labour, car hire, loss of earnings, inconvenience or any other costs that may occur. The warranty is specific to the purchaser owning the vehicle, it is not to be passed on to a new owner.

 

Refunds Policy

70. When you return Goods to us:

71.because you cancelled the Contract (22) (Consumer Rights), we will process the refund due to you as soon as possible and, in any case, within 14 days of the day, you have given notice of your cancellation. In this case, we will refund the price of the Goods to be returned in full, including the cost of sending the Goods to you. The goods will be subject to a minimum 10% handling fee and the cost of the carriages.

72.for any other reason, we will examine the returned Goods and will notify you via e-mail within a reasonable time of any refund to which you are entitled. We will usually process the refund due to you as soon as possible thereafter. Goods returned to us because they fail to comply with the Warranty will be refunded in accordance with the provisions of the Warranty Conditions.

73. We will normally refund any money received from you using the same method originally used by you to pay for your purchase.

 

PRIVACY POLICY
 
Last updated March 05, 2024
 
 
 
This privacy notice for Western Power Steering ltd ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at enquiries@westernpowersteering.co.uk.
 
 
SUMMARY OF KEY POINTS
 
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
 
Do we process any sensitive personal information? We do not process sensitive personal information.
 
Do we receive any information from third parties? We do not receive any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
 
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
 
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://shop.westernpowersteering.co.uk/contact.html, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
 
 
TABLE OF CONTENTS
 
 
 
1. WHAT INFORMATION DO WE COLLECT?
 
Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • billing addresses
Sensitive Information. We do not process sensitive information.
 
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by paypal. You may find their privacy notice link(s) here: https://www.paypal.com/us/legalhub/privacy-full#personalData.
 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 
Information automatically collected
 
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
 
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
 
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://shop.westernpowersteering.co.uk/cookie-policy.html.
 
The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
 
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
 
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
 
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
 
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Understand how our users use our products and services so we can improve user experience
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
 
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
 
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
  • Data Analytics Services
  • Performance Monitoring Tools
 
We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
 
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 
In Short: We may use cookies and other tracking technologies to collect and store your information.
 
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://shop.westernpowersteering.co.uk/cookie-policy.html.
 
6. HOW LONG DO WE KEEP YOUR INFORMATION?
 
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 
7. DO WE COLLECT INFORMATION FROM MINORS?
 
In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at enquiries@westernpowersteering.co.uk.
 
8. WHAT ARE YOUR PRIVACY RIGHTS?
 
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
 
In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
 
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
 
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your preferences.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 
Account Information
 
If you would at any time like to review or change the information in your account or terminate your account, you can:
  • Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
 
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://shop.westernpowersteering.co.uk/cookie-policy.html.
 
If you have questions or comments about your privacy rights, you may email us at enquiries@westernpowersteering.co.uk.
 
9. CONTROLS FOR DO-NOT-TRACK FEATURES
 
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
 
10. DO WE MAKE UPDATES TO THIS NOTICE?
 
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
 
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 
If you have questions or comments about this notice, you may email us at enquiries@westernpowersteering.co.uk or contact us by post at:
 
Western Power Steering ltd
UNIT 6 HANHAM BUSINESS PARK
HANHAM
BRISTOL, South Gloucesteshire BS15 3JE
England
 
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
 
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://shop.westernpowersteering.co.uk/contact.html.
This privacy policy was created using Termly's Privacy Policy Generator.